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Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: When you sign in with Google or GitHub, we receive your name, email address, and profile picture.
  • Uploaded Content: Documents and images you upload for OCR processing.
  • Usage Data: Information about how you use our service, including features used and processing statistics.

2. How We Use Your Information

We use your information to:

  • Provide and improve our OCR service
  • Process your documents and deliver results
  • Communicate with you about your account
  • Enforce our terms and prevent abuse

3. Document Processing

Your uploaded documents are processed securely and are not shared with third parties except as necessary to provide the service (e.g., AI model providers for OCR processing).

Documents are stored temporarily during processing and are automatically deleted after 30 days unless you choose to keep them.

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for stored documents
  • Regular security audits and updates

5. Third-Party Services

We use the following third-party services:

  • Authentication: Google and GitHub OAuth
  • Payment Processing: Stripe (we do not store your payment details)
  • AI Processing: OpenAI, Anthropic (for advanced OCR features)

6. Your Rights

You have the right to:

  • Access and download your data
  • Request deletion of your account and data
  • Opt out of non-essential communications

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Data Retention

We retain your account data as long as your account is active. Processed documents are retained for 30 days by default. You can delete your documents at any time.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email.

10. Contact

For privacy-related questions, contact us at privacy@chickenscratch.app.